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Privacy Policy
Personal Information
Deletion of Personal Information
Cookies
Use of Your Personal Information
Social Media
Customer Surveys and Research
Sharing Personal Information
Marketing Preferences
Accessing and Updating Your Personal Information
External Website Links
Effective Date: 10 June 2025
1. Personal Information
We collect personal data when you register or place an order, use our website, engage with us on social media, respond to our ads, request information or support, attend events hosted or sponsored by us, enter contests or promotional campaigns, or participate in surveys or research panels. By registering or using our services, you consent to our use of your data in accordance with this policy. We may also receive information from our affiliated companies or trusted business partners.
The information we may collect includes: your full name, email address, contact numbers, billing and shipping addresses, payment information, IP address, search and order history, browsing preferences, browser and device types, time and duration of visits, cell IDs, images or content you share, birthdate, password credentials, answers to security questions, and any other data you choose to provide.
We may record or monitor telephone conversations for quality control, training, and security purposes.
2. Deletion of Personal Information
You may request the permanent deletion of some or all of your personal information from our systems at any time. Please contact us via email at support@atambah.com, and we will handle your request promptly.
3. Cookies
We gather data about your usage of our digital services through cookies. Cookies are small data files sent to your device and accessed upon return visits. They enable us to remember your preferences and tailor content accordingly. Cookies help us present relevant information and enhance your user experience. Like most major websites, we use cookies for these purposes.
4. Use of Your Personal Information
Whenever you provide personal data, we use it in compliance with applicable privacy laws and for the reasons outlined in this policy, on the corresponding forms, in related terms and conditions, and on any relevant pages or email communications.
5. Social Media
If you interact with us on third-party platforms such as Facebook or Instagram, your interactions will be subject to the privacy policies of those platforms in addition to this Privacy Policy.
6. Customers Feedback
From time to time, we may request feedback on our products or services. We may also use cookies to collect relevant data and combine it with survey responses to improve our offerings.
7. Sharing Personal Information
We may share your personal information with law enforcement or government agencies if required by law. We may also share anonymized data about user behavior, sales, or trends with business partners—this data does not include information that can personally identify you.
If your data is processed outside of Indonesia, we will ensure appropriate protections are in place to safeguard your information.
8. Marketing Preferences
You may choose to receive updates and promotional communications from us, such as new product launches, special offers, and exclusive events. You may unsubscribe at any time using the link provided in our emails.
We will only send marketing materials from within Atambah.
9. Accessing and Updating Your Personal Information
You have the right to review and correct your personal data at any time. Simply log in to your account on atambah.com, where your details can be updated in the "Account" section. You may also request assistance from our support team. Only you, or a support agent acting on your behalf, can access your personal data using your credentials.
We maintain reasonable security measures to ensure the confidentiality, integrity, and protection of your data.
10. External Website Links
Our website may contain links to third-party websites. These external sites operate under their own privacy and cookie policies, which we recommend reviewing. We are not responsible for the data practices, content, or services of other organisations’ websites.
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